1 |
Add / manage new leads obtained via a website, telephone or direct enquiry. Leads details are automatically captured from the website |
2 |
Classify leads into hot, warm or cold depending on the follow up response. Decide the next course of action for each such lead |
3 |
Assign lead responsibility to employees or a team. This will prioritize their objectives |
4 |
All follow up details can be attached to each lead with notes, comments or remarks |
5 |
Create email and SMS templates and save them for future use. These templates are used to send follow up emails and messages to leads and prospects. |
6 |
The number of follow up emails and messages will be display on the leads and prospects account |
7 |
All the pending enquiries and leads details can be used for future campaigns and promotions |
8 |
Manage, view, update the lead status. Update lead feedback and remarks. |
9 |
Search lead or prospect information |
10 |
Move lead or prospects details from one category to another |
11 |
Send bulk emails and SMSs to all the active leads |
12 |
Send reminder follow up emails and SMSs to all cold or inactive leads |
13 |
Categorize enquiries / leads on services requested and move them to the respective domains |
14 |
Block an IP address or a group of IP addresses |